Privacy Policy

Introduction

Skin Precision MD ("we", "us", or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and mailing address
• Health information: medical history, current medications, allergies, skin conditions, treatment records, before-and-after photographs, and consultation notes
• Booking information: appointment dates, times, services requested, and scheduling preferences
• Payment information: billing details processed through our secure payment systems
• Website usage data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies

How We Use Your Information

We use your personal information to:

• Provide medical aesthetic treatments and maintain your patient records
• Schedule and manage appointments through our booking system
• Communicate with you about your treatments, appointments, and aftercare instructions
• Process payments and manage billing
• Send appointment reminders and follow-up communications related to your care
• Comply with legal and regulatory requirements applicable to medical aesthetic practices in British Columbia
• Improve our website and services

Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. For health information related to your treatment, we will obtain your express consent. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: third-party platforms that assist with appointment booking, payment processing, and email communications, who are bound by confidentiality agreements
• Regulatory bodies: as required by law or regulation applicable to medical aesthetic practices in British Columbia
• Other healthcare providers: with your consent, when referral or coordination of care is appropriate

Data Security

We implement appropriate technical and organizational safeguards to protect your personal and health information against unauthorized access, disclosure, alteration, or destruction. This includes secure storage of patient records, encrypted data transmission on our website, and restricted access to personal information on a need-to-know basis.

Retention of Information

We retain your personal and health information for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws and professional regulations in British Columbia. Patient health records are retained in accordance with the requirements set out by the relevant regulatory colleges.

Your Rights

Under PIPA and PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent to the collection, use, or disclosure of your information, subject to legal limitations
• File a complaint with the Office of the Information and Privacy Commissioner of British Columbia

Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us: